We own and operate 12 hospitals in the Emirate, more than 50 clinics and have over 2,600 patient beds. By delivering world class healthcare, locally, we partner with internationally recognised healthcare leaders. Our partners include Johns Hopkins Medicine, Cleveland Clinic, Bumrungrad International, The New England Center for Children, Vamed and Vienna Medical University. SEHA’s aim is to continuously optimize the performance of our partners to derive the utmost value from our contractual relationships. We are also developing the infrastructure required to support and achieve these world class standards for healthcare delivery. For instance, SEHA is constructing new buildings and undertaking other capital improvements for upgrading facilities so as optimise resources and improve services. By enhancing our facilities infrastructure, using the latest medical technology and equipment, as well as by customizing services, SEHA is enhancing healthcare service delivery locally. This is achieved by striving to improve our services to reach international standards, by adopting world-recognized benchmarks of clinical excellence and financial performance, for example evidence-based medicine. In addition, we are also implementing product differentiation through introduction of specialty services and diagnostic services too.

 

SEHA is also establishing and repositioning ambulatory health care services (AHS) and integrating them with SEHA hospitals to establish cross-referral patterns. Ambulatory Care is the international standard of outpatient care in the developed world. It blends well with the latest patient care concept of ‘continuum of care’, where by a patient is assessed and treated based upon their unique condition. This means that we manage and monitor patient care continuously. AHS represents a suite of healthcare services that include specialty consultation, diagnostics, laboratory, pharmacy and emergency services at the local, community level, enabling patients to obtain services locally that were formally only available at an acute care hospital. Ambulatory care harnesses technology and modern healthcare delivery techniques to increase convenience and access for the patient, achieving one of our missions of access to high quality healthcare on par with international standards.

 

We provide all Abu Dhabi residents with access to healthcare and a choice of providers. Our operational base is substantial. In 2009, we estimate we will care for more than 5.1 million outpatients and 108,000 inpatients. We are excited that more than 21,000 babies are expected to be born at our hospitals. Our hospitals will perform almost 41,000 surgeries, more than 72,000 MRI/CT Scans and 65,000 dialysis treatments.

 

 

Under the supervision of SEHA, the Sheikh Khalifa Medical City (SKMC) managed by Cleveland Clinic recently initiated the development of a comprehensive multi-organ transplant programme. The first two kidney transplants were performed by Dr. Abrar Khan, the newly appointed Director of Transplantation and Hepatobiliary Surgery. Dr. Khan, a multi-organ transplantation surgeon-scientist, arrived from the US in October 2007. Saif Bader Al Qubaisi, MD, SEHA, stated that “the launch of a Multi – Organ transplant program is a significant advance in organ transplantation for the UAE and the region. SEHA and SKMC are sincerely committed to the continuous improvement of healthcare in Abu Dhabi and the UAE, and the multi-organ transplantation programme is a significant step forward. The new programme will enable us to treat patients in the UAE rather than sending them abroad for treatment. This will result not only in limiting the suffering of the patients outside the country, but also in increased convenience for them and their respective families.”

 

The launching of the new Ambulatory Healthcare Centre of the Sheikh Khalifa Medical City ‘A’, the first of 37 clinics to be upgraded in Abu Dhabi, is one of the first steps in SEHA’s long term plan to overhaul the healthcare system of the Emirate and deliver medical services to the people of Abu Dhabi, equal to the best systems in the world.

Disease Prevention & Screening Centres (DPSCs), a subsidiary of SEHA through its Ambulatory Healthcare Services (AHS), announced an increase in working hours, by adding 3 extra hours of service daily, now operating till 6 pm. DPSCs have been introduced with a view to streamline medical visa screening processes for the benefit and convenience of the expatriates residing in the Abu Dhabi.

Our marketing plans call for a branding campaign to establish the SEHA name as the quality leader locally and in the region. One of our strategic objectives is to ensure patient safety and build patient trust in the healthcare system. All our efforts are aimed at reaching this goal.