Not a surprising fact, considering the presence of a large population of expatriates and GCC residents. With an architecture that boasts of opulence and tradition that has both Asian and Arabian influences, Banyan Tree Al Areen in Bahrain creates a unique atmosphere and a wow factor for every visitor.
The aim is to create an awareness and to offer the best service in the country that is an added value to the destination. With a staff mix belonging to more than 15 nationalities in the resort all trained for cultural awareness and adaptability to serve the clients better, they act as Ambassadors to the brand. Customer care and service culture are prominent factors in their training programmes conducted daily.
The welcoming relaxed atmosphere at Banyan Tree Al Areen mostly attracts more guests during weekends than the week days. However, corporate clients are slowly discovering the conference facilities and filling up the weekdays as well. Apparently, the current financial climate has not managed to dull its sheen.
While presenting a royal product to attentive customers and sustaining the brand legacy, the staff members ensure that there is no margin for error. And their work has not gone unrecognised. Banyan Tree Hotels and Resorts has won around 400 awards and Banyan Tree Al Areen alone has bagged more than five, the most recent being The Best SPA Resort in the World which speaks highly for itself.
