Property maintenance has been an indispensable part of real estate and construction and in sync with the outsourcing trend, this crucial task is also increasingly outsourced to professionals. Contractual property maintenance and facility management is expected to form a big chunk of the business process outsourcing (BPO) business in the next five years.
With the fast pace of the economy, Indians are increasingly acquiring luxurious properties – villas, apartments, holiday homes and estates, thereby demanding hassle-free maintenance of the interiors and gardens. This is where the smartly uniformed and professionally trained staff of Handiman step in.
Trained to handle any task at any time, these men and women can fix a leaking tap, change a fuse, paint walls, build cabinets, clean up before and after a party and lots more. Polite and neat, they offer a rare degree of reliability and efficiency in a largely unorganised sector. Proof of Handiman’s relevance in the market lies in the fact that it touched the Rs 1 crore (US $ 250,000) mark a year after it was established in 1998.
Behram Irani, Managing Director, last worked as Head of Department – Electrical Engineering for ADNOC (Abu Dhabi National Oil Company), with over 2500 employees reporting to him. He is a firm believer of values and business ethics which he imparts to all his colleagues.