TCL's estates are in the coffee growing highlands of Southern India, with fertile soils and invigorating climate in Coorg, Chikmagalur and Hassan districts of Karnataka and in Valparai district of Tamil Nadu. TCL produces 10000 metric tonnes of natural shade grown Arabica and Robusta coffees, in both washed and unwashed forms. Apart from coffee and tea, pepper and cardamom are also grown as inter crops on its estates.

The company owns six tea estates that span 4755 hectares in Coorg and Chikmagalur districts of Karnataka as well as in the Annamalais district of Tamil Nadu and produce 6.5 million kgs of tea. TCL also deals in plantation requirements such as fertilisers and chemicals, estate implements, and tyres and tubes through its Estate Supplies Division.

Monsoon Malabar, Mysore Nugget Extra Bold, and Robusta Kappi Royale are three of the prominent specialty grades of Indian coffee that TCL grows and processes apart from estate specific coffees. It has recently introduced Mr. Bean, a quality product made from the finest coffee beans.

TCL's modern state-of-the-art curing works at Kudige near Kushalnagar has a curing capacity of 22000 metric tonnes per annum. This is the first curing industry in Asia to receive the prestigious certificate of Approval for Quality Standards ISO 9002. The unit houses the company's modern roast and ground coffee plant and is equipped with modern facilities such as the Neuhaus Neotec roaster.

Tata Coffee's instant coffee plants are located at Toopran near Hyderabad and at Theni near Madurai. The Theni unit also has a state-of-the-art freeze dried coffee plant. TCL manufactures spray-dried, agglomerated and freeze-dried instant coffees for its growing customer base worldwide.

In the domestic markets, TCL has four major value-added coffee brands: Mr. Bean, a coffee chicory mix and Coorg, 100 per cent pure coffee in the conventional coffee segment, Tata Café, a 100 per cent pure instant coffee, and Tata Kaapi, a chicory mixed instant coffee in the instant coffee segment.

TCL is firmly moving up the coffee value chain with several initiatives. It is currently the exclusive supplier of coffee blends to major cafés and hotel chains. The company has started a new initiative called Mr. Bean Coffee Junction, where roast and ground coffee is sold in a superior retailing ambience with additional features such as coffee beverages. The company operates over 7000 vending machines across the country and has now entered the fresh brew vending segment.

'Plantation Trails' offers a taste in a planter's bungalow on a coffee estate.

TCL recently acquired the Eight 'o' Clock coffee company (EOC). EOC is a leading brand and a market leader in the value gourmet segment of the US coffee retail industry.

The company takes pride in its efforts towards corporate social responsibility. Estate workers enjoy a very comfortable standard of living and congenial working conditions. The plantations are certified by Utz Kapeh, one of the world's largest coffee certifications for responsible coffee growing and TCL is the only plantation company in the world to be SA 8000 certified for social accountability. The company has an established research and development centre recognised by the government of India and an extensive cupping facility. As part of the 'Timber Value-Addition' business, it converts its silver oak timber into plywood of different types under the brand name 'Conswood'.

TCL is committed to the environment and works in tandem with nature to produce quality crops. It uses indigenous methods to control pests. Leaf litter, fruit droppings, cherry husk and coffee pulp are used as compost to retain the fertility of the soil.

‘Plantation Trails’ is TCL’s latest initiative in the hospitality business and links the tourist market and its heritage coffee brand. Off the beaten path, these are luxury holidays in authentic turn of the century bungalows nestled in picturesque plantations in Coorg and Chikmagalur districts of Karnataka. Visitors follow the trail of India’s 150 year old coffee history, accompanied by the heady aromas of pepper, cardamom and vanilla which are grown as intercrops. A true blue introduction to the life of coffee planters whose lives, they say, are poured into every cup of coffee.