The Hospital is owned by Bokamoso Private Hospital Trust, a not-for-profit Trust which is a joint venture between Botswana Public Officers’ Medical Aid Scheme (BPOMAS) a government employee closed medical scheme and Pula Medical Aid Fund (PULA) which is a private sector oriented medical aid scheme. The Hospital opened its doors for patient care on 11 January 2010.

Bokamoso Private Hospital opened with a minimal capacity, which has been increasing month by month as volumes and demand dictate. At peak operation the Hospital will have 330 beds – 30 of which will be a rehabilitation unit.

Across these service lines Bokamoso features operating theatres, radiology and pathology laboratories equipped with state–of-the-art technology. Our advanced Information Technology Department supports Electronic Medical records and Telemedicine capability with satellite connectivity.

Our Mission

To provide quality health care services that meets best international standards by delivering safe, effective and timely care and treatment to our patients.

Our Philosophy and Values 

At Bokamoso Private Hospital, we believe in maintaining the best level of service through focusing on our patients and continuously strive to understand and exceed their expectations. This focus is enabled through effective communication structures, staff training, team building, process improvement, work redesign, empowered work force and safe working environment.

In collaboration with our partners, Bokamoso Private Hospital will provide patient focused care and service through:

• Developing long term strategic plan that will balance the needs of the Government of Botswana and Bokamoso Hospitals Mission.
  
• Focusing on patient satisfaction by meeting their interests, needs and expectations.
  
• Establishing core values which guide employees’ behaviour. Bokamoso Private Hospital will support personnel relations that foster growth, encourage innovation and support teamwork.
  
• Providing services that are appropriate to the scope and level required by the patient population to be served.
  
• Ongoing evaluation of services provided through performance improvement activities.
  
• Integrating of services through a variety of mechanisms, i.e. continuous quality improvement teams, informational meetings, staff meetings, employee consultative forums and employee education.
  
• Recognizing the need to be a responsible member of the community through contributing toward the quality of life and involvement in the community services.

Bokamoso Private Hospital provides comprehensive emergency care including trauma cases, women’s and children’s health services, orthopaedics, cardiac, neurosciences, and oncology specialties.

Patient care Units:

• Women and Children’s Health
• Hospital Services
  
• Surgical Services
• Medical Services

Supported by highly equipped Intensive Care/Critical Care Units, ORI Suit/Post Anesthesia Care Unit, Labor and delivery in LDRP rooms and Newborn Nursery e.t.c.

Presently the following services are available:

Medicine

• Neurology 
• Cardiology 
• Endocrinology
• Gastroenterology

• Gynecology 
• Pediatrics 
• Infectious diseases 
• Nephrology

• Ophthalmology and Ophthalmologic Surgery 
• Pathology 
• Obstetrics 
• Sports & Exercise Medicine 
• Internal Medicine

Surgery

• Anesthesiology and Nurse anesthetist

• General Surgery
• Orthopedic Surgery
• Colorectal Surgery
• Plastic Surgery
• Urology
• Emergency Medicine
• Laboratory
• Radiology
• Pharmaceutical Services

Staffing

Bokamoso Private Hospital recruited qualified doctors (among them repatriated Batswana doctors trained in the United States of America, Europe), nurses and support staff. Currently the hospital has more than 80 doctors who were recruited from 22 countries.

Facilities
The hospital has a capacity of 200 beds with planned expansion to 300 beds, a rehabilitation facility with 30 beds and an in-town outpatient centre to be opened 1st September 2010. The Hospital has a state-of-the-art Health Information System that will enable the hospital to operate in a paperless environment, providing electronic medical records and a telemedicine capability with satellite connectivity to the United States and other countries. The facility has been designed to meet international accreditation standards. Currently the hospital has:

• 1 Cardiac Catheterization Suite
• 1 Endoscopy Suite
• Accident and emergency facility fully equipped – helipad for country wide service
• Eight (8) operating threatres
• Extensive state of the art imaging and laboratory diagnostics capability, including Clinical Chemistry, Endocrinology, Immunology, Therapeutic Drug Monitoring, Haematology, Coagulation, Histology, Cytology, Microbiology and HIV Therapeutic Monitoring.

Anaesthesia

The Department of Anaesthesia provides a full range of anaesthetic services including: geeral anaesthesia, sedation, regional anaesthesia, spinal and epidural anaesthesia and peripheral nerve blocks.

Emergency Medicine

Bokamoso Emergency Department sees approximately 50% of the patients who register at BPH. The Emergency Department is comprised of a 12 beds Accident and Emergency section and 10 beds Urgent Care section, each with its own staff, supplies and waiting areas. Board certified emergency medicine specialists, complimented by medical officers, provide 24 hour a day, 7 days a week care. he Emergency Department is committed to providing best practice standards in the evaluation and treatment of most emergency and urgent medical conditions, and will facilitate work-ups for those patients referred by community physicians.

Patient evaluations are prioritized using an internationally recognized triage system to ensure that the sickest patients are seen first. Patients are afforded 90% same day lab results. Radiological evaluations include plain x-rays, ultrasound, computerized tomography scanning (CT), echocardiography and magnetic resonance imaging (MRI). Diagnostic images are interpreted by qualified radiologists 24 hours a day. The Emergency Department is also able to call upon a veteran group of international consultant specialists from a variety of medical disciplines to assist in the diagnosis and management
of its patients.

An emergency medicine specialist can be reached 24/7 in the ED at 369 4280.

Medicine
Listed are the services currently available or planned in the short to medium term subject to the arrival of equipment and necessary personnel. In addition we offer acute medicine inpatient services with physicians taking part in the acute medicine “on call” rotations. Patients admitted are looked after in the first instance by the admitting physician and transferred to the care of the relevant specialist as appropriate.

Gastroenterology

General ClinicalGastroenterology, upper and lower diagnostic and therapeutic endoscopy, ERCP: diagnostic and interventional, *oesophageal physiology, *nuclear medicine (UBT and breath tests), acute after hours endoscopy services are provided in association with general surgical colleagues.

Cardiology

• Bokamoso Cardiac Unit offers these services.
• Cathlab
• Coronary Angiogram
• Pacemaker Insertion
• “Left and Right” Heart Catheterization
• Two Dimensional Echo Cardiography with Doppler
• Angioplasty with Stenting
• Inferior Vena Caba filter Insertion
• Threadmill Stress Test

Endocrinology

Clinical endocrinology, diabetes services, and * Radioactive Iodine Therapy for benign thyroid disease. Diabetes specialist nursing and dietetic services, retinopathy screening, and medical antenatal care including preconception counseling.

Neurology

Clinical neurology including, EEG, *EMG and NCS – Nerve Conduction Studies

Nephrology

Clinical nephrology, peritoneal dialysis and haemodialysis

Infectious Disease

Diagnosis and care of all infectious diseases.

Sports, Exercise and Orthopaedic Medicine

General Clinical Care, manipulations and intra-articular injections

Oncology
Clinical oncology, chemotherapy, radiotherapy (in cooperation with local units)

Respiratory Medicine

Clinical pulmonology, bronchoscopy and pulmonology function testing

Obstetrics and Gynaecology

Our Labor, Delivery, Recovery and Post partum unit (LDRP) is staffed by a team of a consultant Obstetrician/Gynaecologists, medical officer and consultant midwives all with a physical presence in the hospital 24 hours a day, 7 days a week. You may reach the consultant OB/ Gyn on call for emergencies by using their direct line at 369 4856. It is possible, of course, that they will be busy and unable to immediately answer. In such times, please call the main LDRP hospital number at 369 4630 and ask to speak to the OB/Gyn consultant or leave a message.

Obstetrics

Antenatal care for low risk and high risk women, obstetric ultrasound, prenatal diagnosis including amniocentesis and serum screening, delivery and post partum care.

Gynaecology

Routine women’s care, including preconception health, contraception, cervical dysplasia with colposcopy and health screening. Operative gynecology including laparoscopic surgery, vaginal surgery and abdominal surgery.

Consultant Midwives Paediatrics
The Paediatric Department provides comprehensive outpatient care, well-baby/ vaccination clinics and Hospitalbased paediatric care.

Surgery

• Plastic Surgery - Reconstructive and cosmetic surgery including liposuction
• Neurosurgery - Neurosurgery of the brain and spinal cord
• Urology
• Orthopaedic Surgery - General orthopaedic surgery plus surgery of the vertebral canal, hip and knee replacement.

In addition the Hospital has the following service lines:

The Village Clinic will be opening soon in Gaborone City Centre. The Village Clinic will provide outpatient services for the Departments of OB/Gyn and Paediatrics. The Hospital will continue to offer outpatient services, but the Village Clinic will facilitate access for those finding it difficult to travel to Bokamoso Private Hospital.

The Bokamoso Private Hospital Laboratory is a multidisciplinary centre with state of the art laboratory equipment and an excellent team of professionals comprised of two pathologists, a laboratory manager and eleven laboratory scientists. We offer almost all diagnostic services around the clock, including:

Histopathology/ Cytopathology

Routine pap smears, fine needle aspiration cytology, fluid cytology, imprint cytology, routine histopathology, special stains and immunohistochemistry (in conjunction with a reference lab)

Clinical Chemistry

U/E, creatinine, liver function tests, bone metabolism, glucose and HBA1C, cardiac enzymes, troponin, cardiovascular risk markers (Homocysteine, Pro BNP and HS CRP), therapeutic drug monitoring, drug abuse, cholesterol, HDL, LDL and triglycerides

Immunology/Endocrinology

Cancer markers, hormones (including female and male reproductive hormones), thyroid function tests, vitamin B12 and folate, hepatitis panel, TORCH screen, HIV testing, CD4 count and VDRL.

Hematology/Coagulation

Peripheral smear examination, bone marrow aspiration study, full blood count (including Hb, WBC differential and reticulocyte count), PT (INR), APTT and D-dimer.

Microbiology

Routine microscopy/culture and sensitivity (various specimens), CSF processing, blood cultures and infection control.

Virology

HIV viral load, chlamydia and gonococcus PCR (in conjunction with a reference lab).

Blood Bank

Blood products are stored for use within the hospital. This section co-ordinates blood grouping, cross matching and issue of blood products.

Radiology

• General Radiology services including plain x-ray and ultrasound.
• Specialised radiology services including CT scan, MRI scan and nuclear medicine
• General and Colorectal Surgery, Endoscopy and Laparoscopy
• General and Colorectal Surgery and Endoscopy
• General Surgery, Endoscopy and Laparoscopy
• Ophthalmology andOphthalmic Surgery
• General Internal (adult) Medicine
• Primary Care Medicine/ General Practice