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Thursday 09 February 2012

The Palace - The Old Town Dubai UAE

 

Taking pride of place in the nascent Burj Dubai Downtown district, welcome to The Palace – The Old Town initial foray into the five star hospitality league.  Redefining quality and service benchmarks in the emirate with a resort hotel in the midst of the city, this 242-room property delights with its idyllic film set architecture and regal service.

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The Palace

The Palace, UAE

An Aesthetic Blend

 

The juxtaposition of old versus new has never been an issue in the amorphous urban-scape of Dubai where frenetic change is the only constant, and where viable parameters of description are 'new, newer and newest'. The Palace enveloped by The Old Town that launched in October 2007 has managed to capture an Arabian setting that harmoniously blends tradition and modernity. With the Burj Dubai close at hand - the world's tallest tower - standing as a proud testament to Dubai's commitment to architectural 'vertical explosion', this flagship development by Emaar Properties forms an integral component of Emaar's integrated mega real estate Downtown project.

 

Built on the edge of a lake, this ambitious blend of the Arabesque and ultra modern, boasts all 242 rooms including 81 suites with balconies overlooking the lake or the Old Town Island. Inside, spacious, well appointed public areas and a level of service fit for a king make its name ring true.

 

The current Belgian GM; Olivier Heuchenne took over in April 2008 after those days when The Old Town Island was surrounded by a forest of yellow cranes, and the property itself was a mere shell. What's going on is already great, but things can only get better for The Palace - The Old Town…As the Downtown project matures, the setting will become even more stunning with water taxis whisking guests off the Souk al Bahar, an Arabian inspired waterside shopping market, and Dubai Mall, one of the world's largest shopping and entertainment destinations. Clearly in a short time, it has joined the ranks of the luxury lifestyle that Dubai has become famous for.

Diversity in Service

Today, it is the centrepiece of one of the world's most talked about new districts. It is the task of the current team, headed by Heuchenne who has senior global hospitality experience and a hand-on attitude, to ensure that Emaar's five star premium property gets it right - for the long term.

 

Recruiting a multicultural 35 nation staff and training them to high standards is also important as "the human side is vital, you have to make the staff feel at home and then they will treat the guests as though they are in their own home," explains Heuchenne. The personalized service structure of the staffing is designed in such a way that "from the moment guests are met at the entrance, to the 24-hour butler service, ensures that guests needs are fully met and exceeded" he says.

Dining & Entertainment

 

When it comes to good food and great vibes, a Latino pizzazz is felt on the design of Asado, the Argentinean restaurant. Reminiscent of a modern 'estancia' with a beautiful indoor-outdoor feel and wooden panels adding warmth to the stone clad walls, the prime cuts of meat, cooked in traditional style over an open fire of glowing embers, are a tasty reminder of what fine meat really tastes like. The selection of wines is also unique, offering the finest collection of Argentine beverages in town. Apart from an exhaustive menu charting original options ranging from Andean river trout, to traditional Argentine beef, chicken and fish stews, the Asado has already taken on the comfortable feel of a popular gourmet landmark in the Downtown area rapidly gaining ground faster than you can say 'Ole'.

Relax & Tone

After a fine dining experience the night before and a sumptuous breakfast the morning after, the best place to disappear to for a further indulgent experience is The Spa. With a comprehensive treatment menu with a fusion twist, the separate areas for men and women that each boast an oriental bath house complete with hammams, monsoon showers, steam rooms, hydro bath and relaxation lounges represent the umpteenth reminder of the properties' sterling luxury credentials.

 

Another value addition open to resident membership, is the well equipped and spacious fitness centre, important to travelling business people too. With an outdoor swimming pool, this is a business resort that geared up to cater for the diverse segments seamlessly.