The company’s primary mission is to deliver efficient emergency medical services in a socially responsible manner.

In pursuit of its goal, we actively and continuously invest in the development of our people, infrastructure and technology, and simultaneously foster mutually beneficial long-term relationships. Our approach emphasises innovation at all times, in order to enhance the ER24 brand and gain a sustainable competitive advantage.

ER24 is the sum of its people and the values by which we operate are people-centered: we pride ourselves on our professionalism, integrity, compassion, innovation and balance.

ER24 provides a wide range of services for medical assistance tailored to meet the ever changing and diverse requirements of the Health Care sector. We provide the following products and services: Corporate Service, Medic Service, Medic Access, Schools Honors Program, International Travel Extension, Foreign Patient Repatriation and a range of specialised advice lines to cater for any type of emergency.

Education & Training
The ER24 National Training Academy – leaders in the training arena; provide a range of SETA accredited emergency care courses to companies and individuals. Our innovative approach to interactive teaching involves the extensive use of media aids and one-on-one instruction principles by experienced practitioners.

Contact Centre
Emergency calls received from across South Africa, are processed utilising state-of-the-art VOIP multimedia software. Our dispatchers rapidly direct the appropriate emergency medical teams to the identified scene, ensuring response times are minimised.

Special Events
The ER24 Special Events Department provide an array of high profile clients with specific solutions to meet their event requirements.

ER24 Site Based Medical Services
Complete risk mitigating medical assistance solutions for remote site projects throughout the mining, petroleum, engineering and related industries.